THESIS SUPPORT

We offer support, solutions, and engagement for THESIS users to maximize impact and reach their sustainability goals.

Our THESIS Support Team helps you get the most out of The Sustainability Insight System, or THESIS (What is THESIS?). We are trained to help you identify, prioritize, and address sustainability impacts in your supply chains. Whether you are a retailer, procurement organization, brand manufacturer, supplier, or a producer, we can work together to define and achieve your supply chain sustainability goals.

DEFINE AND ACHIEVE YOUR COMPANY’S SUPPLY CHAIN SUSTAINABILITY GOALS WITH THESIS™

Our highly qualified experienced technical development team worked closely with TSC members to create science-based key performance indicators for sustainability, packaged into our THESIS suite of business tools for over 100 consumer product categories. Designed to be useful at every stage of consumer good supply chains regardless of business type or size, THESIS will help you assess, benchmark, and improve the sustainability performance of your products.

Our THESIS Support Team offers resources and tailored support to help companies accurately assess the sustainability performance of their consumer goods using THESIS and to prioritize their results for continual improvement. We also support retailers and other buyers of goods, such as the food service industry, to successfully streamline and optimize supplier engagement and take action with the results.

How Can TSC’s THESIS Support Team Support Me?

I AM A SUPPLIER

Learn about our comprehensive THESIS resources for consumer goods and food suppliers

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I AM A BUYER

Implementation Services for retailers, commercial caterers, or other purchasing organizations

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NEITHER SUPPLIER NOR BUYER

I’m just curious about THESIS and the THESIS Support Team.

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SUPPLIERS

THESIS resources for consumer goods and food suppliers

With 12+ retail users and more on the way for THESIS assessment reporting, expectations of suppliers to align with retail customer goals is more important than ever. Retailers on THESIS value action on sustainability and want to do business with suppliers that share in that mindset.

THESIS is a holistic sustainability assessment tool that provides actionable risk management and sustainability performance insights to suppliers, manufacturers, buyers and retailers.

The user-friendly interface on SupplyShift enables alignment on priority goals and initiatives, optimizes your time and budget, and can help you strengthen customer relationships with retailers.

THESIS empowers you to:

  • Reveal opportunities for supply chain efficiency
  • Identify and manage supply chain risks
  • Utilize specific action recommendations
  • Clarify your sustainability performance
  • Communicate directly with your retail customers
  • Access resources on supply chain impact

Ready to get started? Create an account or log back into your THESIS on SupplyShift account today!

THESIS HELP CENTER

HELP! I need help completing a THESIS assessment or improving my sustainability performance.

We understand that each of our 1500+ THESIS users have different support needs. Which is why we created THESIS Help Center, a living library of short, self-guided support videos covering a broad range of topics. Mandarin and Spanish subtitles are available.

THESIS Help Center is password-protected. Need access? Contact help@sustainabilityconsortium.org.

THESIS User Guide: Consumer Goods Companies

For One-on-One Support

Access multiple hours of one-on-one support with key staff from TSC’s Science and Impact or Development team to help you prioritize your results for action. 

 

4 hours for Standard Members annually
6 hours for All Access Members annually

 

Access consulting services through our TSC Trained Service Providers, a ready-made network of providers to support your data collection, verification, calculation, or improvement efforts. Find the right service provider for your needs.

For clarity about a THESIS assessment or KPI

If you still need assistance, contact the Help Desk and we will be happy to assist you.

 

If you’re curious about how our content is developed, please reference our Methodology.

For consulting services through our TSC Trained Service Providers

For consulting services through our TSC Trained Service TSC Trained Service Providers TSC has trained a network of service providers to support your data collection, verification, calculation, or improvement efforts and more. Find the right service provider based on your needs.

Don’t forget to read and bookmark our FAQs!

Become a member of TSC if you are interested in…

Joining the discussions on sustainability priorities for your retail customers, Becoming more involved with the development and revision of THESIS assessments and other resources, or Joining TSC’s many other innovative projects and collaborations on sustainability issues across the consumer goods industry

How can I improve my sustainability performance?

We’re excited that THESIS can provide you with opportunities to increase your value proposition through sustainable products. If you’re looking for your company’s next steps towards sustainable products, we can help.

My customer has just informed me I will be asked to share a THESIS assessment. What does this mean? What should I expect?

  1. Go to THESIS on SupplyShift to create a company profile or add yourself to an existing account and, if necessary, activate your THESIS license
  2. Select or add the most relevant assessment(s) based on the products you sell to your customer.
  3. Share your results with your customer(s) upon completing the assessment(s).

Tip! Allow ample time to gather the supply chain data needed to accurately complete the assessment(s).

Take advantage of unlimited THESIS access for up to 12 months for just $699 USD.  Your THESIS license will provide the following:

Unlimited THESIS standard assessments

Includes access to all available assessments, including guidance, related hotspot information and improvement opportunities, as well as autosaving and an easy user interface to enter information and share with customers.

Access to THESIS supporting documents

Including:

Sustainability Snapshots: Overviews of the issues and opportunities for each assessment. These are ideal for internal communication when collecting data, as well as communicating results to external audiences.

Supply Chain Diagrams: Graphic representations of product life cycles that highlight locations of hotspots, improvement opportunities, and their associated KPIs.

Downloadable KPI Documents: Versions of the assessments in PDF and interactive Microsoft Excel formats.

KPI Calculation Tools for offline calculators and response assistance tools for 12 common KPIs.

Action Recommendations

Every user will receive performance-based action recommendations to help prioritize their improvements.

Scorecards with anonymized peer benchmarking
Unlimited Users

Suppliers can add any number of colleagues to their profile to allow multiple users to help complete assessments at the same time and view results.

Multi-Retailer Sharing

Ability to simultaneously communicate sustainability performance to all participating retail and purchasing organization customers without having to re-enter data.

BUYERS

Implementation Services for retailers, commercial caterers, or other purchasing organizations

Why should I use THESIS and its Support Team?

Buyers like you use THESIS to understand and act on the sustainability performance of the wide range of products they purchase and sell.

Powered by SupplyShift, THESIS gives unrivaled transparency into the sustainability performance of your products and supply chains, as well as identifies the most pressing sustainability hotspots and opportunities to deliver results.

 

THESIS and our Support Team help you strengthen relationships with your suppliers and enables you to:

  • Compare who leads and lags in sustainability performance
  • Identify suppliers with advanced sustainability practices
  • Reveal opportunities for market advantages
  • Reduce supplier survey fatigue
  • Identify and manage high risk suppliers

What Does the Process Look Like?

We set you up for success. Our THESIS Support Team will help you identify an approach that fits your needs and goals. Some users prioritize by sector while others prioritize by sales volume. THESIS offers tools for 90% of consumer product categories, so we likely have your products covered. We make the supplier assessment process simple for you and your suppliers by streamlining data collection and reporting through our online platform powered by SupplyShift.

We guide your team and suppliers through the process. Our THESIS Support Team has created a Help Center for your global suppliers to access support based on their needs and availability. We will lead targeted supplier-facing and buyer-facing training webinars, ensuring everyone is on the same page. We also provide hands-on, timely assistance to suppliers, giving them the tools and support they may need to accurately self-assess and share their products’ sustainability performance.

We help you use the results to make business decisions. Depending on your needs, the Support Team can conduct additional, offline analyses of your suppliers’ performance results, propose appropriate next steps, support priority supplier follow-up.

By becoming a member of TSC you can get even more out of THESIS through our Support Team, including:

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Virtual trainings for buyers and suppliers

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Project management support

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Supplier support services

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Additional data analysis and reporting

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Supplier engagement priority recommendations

What Does the Process Look Like?

We set you up for success by identifying solutions.

Our THESIS Support Team will help you identify an approach that fits your needs and goals. Some users prioritize by sector while others prioritize by sales volume. THESIS offers tools for 90% of consumer product categories, so we likely have your products covered. We make the supplier assessment process simple for you and your suppliers by streamlining data collection and reporting through our online platform powered by SupplyShift.

We guide your team and suppliers through the process.

Our THESIS Support Team has created a Help Center for your global suppliers to access support based on their needs and availability. We will lead targeted supplier-facing and buyer-facing training webinars, ensuring everyone is on the same page. We also provide hands-on, timely assistance to suppliers, giving them the tools and support they may need to accurately self-assess and share their products’ sustainability performance.

We help you use the results to make business decisions.

Depending on your needs, the Support Team can conduct additional, offline analyses of your suppliers’ performance results, propose appropriate next steps, support priority supplier follow-up.

How Do I Get Started?

We want to help you gain transparency into your supply chain and make your products better and more sustainable. The best way to access our THESIS Support Team’s support is by becoming a member of TSC.

Membership also provides exclusive access to THESIS revision and development, collaborative innovation projects, and invaluable pre-competitive sustainability networking with industry peers.

Contact our THESIS Support Team to set up a free consultation call.

NEITHER SUPPLIER NOR BUYER

I’m just curious about THESIS and the THESIS Support Team.

Why does TSC need a team for implementation?

TSC’s THESIS Support team helps businesses put THESIS into action. Want to know how THESIS users are doing? Read our Impact Report to see.

How is TSC contributing to the sustainability of consumer goods?

TSC drives improvement at scale in the sustainability of consumer goods by enabling companies to create transparency and address sustainability issues in their supply chains. Once transparency is established, we help businesses take the next steps towards reducing their impacts and creating more sustainable products.

Why do you work with big corporations?

Big business means big scale. Corporations like Walmart and Unilever have broad, international impact and huge purchasing budgets. When organizations of this size take action to improve their sustainability performance, the positive impacts reverberate around the globe. Without their participation and buy-in, we cannot achieve the sustainable world we all want to see. Learn more about how corporate TSC Members contribute to TSC’s Impact on our Membership page.

That said, SMEs (small to medium enterprises) have enormous collective impact on the industry. Over half of THESIS users are SMEs.

I have questions about THESIS.

Read our FAQs to learn more about THESIS and TSC’s new partnership with SupplyShift.

Want to learn more?

When you’re ready to join the charge towards sustainable consumer goods, contact TSC’s THESIS Support Team to schedule a consultation. We’re looking forward to hearing from you.

How can I get involved?

We’re glad you asked! You can start by sharing what you’ve learned with your friends and family, especially on social media. Follow us on Twitter and LinkedIn . You can also become part of our family by donating to our programs.

Do you represent a company that wants to get involved in some other way? Contact Carolyn Baltz, Director of Membership and Development, to discuss your options. We’d love to have you onboard!

Caroyln Baltz

VP, Development

Amy Scoville-Weaver

Director, Retail

Louise Sturges

Manager, Retail